Webinar Plus: Mastering communication in veterinary practice

Key Information

CPD Hours: 16 hours

Course Length: Four weeks

Course Format: A mixture of pre-recorded webinars (which can be reviewed throughout the course), live weekly Q&A sessions with the tutors, supplementary reading material and tutor-moderated online case-based discussion forums

Enrol Now

08 Jun - 05 Jul 26
£429.00

Alternatively you can download and email using our Registration Form

Updated for 2026

Course Information

Key Areas
  • Clinical communication with clients
  • Interprofessional communication
  • Communication in challenging situations – including money and euthanasia
  • Understanding yourself in communication at work
About this course

Are great communicators born, or built through practice?

At the end of a long day, do you ever catch yourself wondering:

  1. Why do I feel so drained after client conversations?
  2. How can I talk about treatment options when cost is such a sticking point?
  3. What’s the best way to make myself clear in the middle of an emergency?
  4. How do I stay compassionate and steady during end-of-life discussions?
  5. Why does teamwork sometimes feel harder than it should?

If any of these questions strike a chord, you’re not alone; this course is designed with you in mind.

Communication isn’t an inborn gift. It’s a skill you can learn, refine, and strengthen. Great communication transforms more than just the interactions we have, it transforms careers. With these skills, you’ll not only reduce daily frustrations but also create the foundation for a more sustainable, rewarding, and fulfilling life in practice.

Why do this course?
We truly believe that great communicators are made and that we can help you improve on your skills for a more fulfilling life in practice.

Live Q&A dates:

The Q&A sessions will run on the following dates from 1pm London time.

Friday 12th June
Friday 19th June
Friday 26th June
Friday 3rd July

Tutors

Rosamund Ford, BVM&S MRCVS
Senior Teaching Fellow in Veterinary Primary Care Education
Beaumont Sainsbury Animal Hospital

Tierney Kinnison, BSc MSc PhD PGCertVetEd FHEA,
Lecturer in Veterinary Education,
The Royal Veterinary College

Ruth Serlin, BVetMed CertVA PGCAP MA FHEA MRCVS
Tutor CertAVP FAVP Module, The Royal Veterinary College
Training Consultant, Mosaica Consulting