Key Information
Online
CPD Hours: 24 hours
Course Length: Four weeks with optional practical day
Course Format: A mixture of weekly webinars (which can be viewed live and/or as recorded versions throughout the course), self-assessment tasks to help reinforce discussion, supplementary reading material and discussion forums with colleagues and the tutors, followed by an online practical day
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Alternatively you can download and email using our Registration Form
I have come away with so many ideas that I can put into practice and feel will really benefit my team and clinic.
Course Information
Key Areas
- What is quality improvement and clinical governance
- Clinical audit and morbidity/mortality rounds
- Practice policies and guidelines
- Changing practice culture and case studies
Note that this course is running in 2026.
Does your practice measure clinical outcomes and processes and involve the whole team in making changes and improvements? Do you have a culture where errors and near misses can be discussed freely in the knowledge that the aim is to improve systems, not blame individuals? Do you want to learn how even small changes can make a big difference to patient care and outcomes, and team learning and morale?
During this course participants will learn what clinical governance is and why it is important to veterinary practices. The course will also cover practice policies, quality improvement, veterinary practice culture and much more. There will be a follow up online practical day to consolidate learning.
Why do this course?
This course is for anyone working in clinical veterinary practice. It is designed as an introduction to the concept of clinical governance, quality improvement, what happens when something goes wrong and how to foster an open and blame free culture in the clinical setting. This course can contribute points to the RCVS Practice Standards Scheme ‘Clinical Governance’ module.
The webinars will run on the following dates from 12.30pm to 2.30pm London time:
Tuesday 24th February 2026
Tuesday 3rd March 2026
Tuesday 10th March 2026
Tuesday 17th March 2026
These webinars are followed by an online practical day on Wednesday 15th April 2026.
This course is run in partnership with RCVS Knowledge.
Tutors
Charlotte Dawson, BVetMed MVetMed DipECVO MRCVS
Senior Lecturer in Veterinary Ophthalmology
The Royal Veterinary College
Andy Fiske-Jackson, BVSc MVetMed DipECVS FHEA MRCVS
Associate Professor of Equine Surgery
The Royal Veterinary College
Mariah Hashimov, RVN
Clinical Governance Officer
The Royal Veterinary College
Pam Mosedale, BVetMed FRCVS
Quality Improvement Clinical Lead
RCVS Knowledge
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