Webinar Plus: Clinical governance - quality improvement and fostering a supportive practice culture

Key Information

On Site Online

On Site Webinar Plus

CPD Hours: 24 hours

Course Length: Four weeks with optional practical day

Course Format: A mixture of weekly webinars (which can be viewed live and/or as recorded versions throughout the course), self-assessment tasks to help reinforce discussion, supplementary reading material and discussion forums with colleagues and the tutors, followed by an online practical day

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This course may run again in the future. To register your interest please contact us.

Alternatively you can download and email using our Registration Form

It has given me lots of ideas to implement in practice - lots of practical tips

Course Information

Key Areas
  • What is quality improvement and clinical governance
  • Clinical audit and morbidity/mortality rounds
  • Practice policies and guidelines
  • Changing practice culture and case studies
About this course

Does your practice measure clinical outcomes and processes and involve the whole team in making changes and improvements? Do you have a culture where errors and near misses can be discussed freely in the knowledge that the aim is to improve systems, not blame individuals? Do you want to learn how even small changes can make a big difference to patient care and outcomes, and team learning and morale?

During the online part of this course participants will learn what clinical governance is and why it is important to veterinary practices. The course will also cover practice policies, guidelines and SOPs, quality improvement, dissemination of information, reporting incidents, veterinary practice culture and when to make changes. There will be a follow up practical day, which can be attended in person or online, to consolidate learning.

Why do this course?

This course is for anyone working in clinical veterinary practice. It is designed as an introduction to the concept of clinical governance, quality improvement, what happens when something goes wrong and how to foster an open and blame free culture in the clinical setting. This course can contribute points to the RCVS Practice Standards Scheme ‘Clinical Governance’ module.

The webinars will run on the following dates from 12.30pm to 2.30pm London time:

Tuesday 27th February
Tuesday 5th March
Tuesday 12th March
Tuesday 19th March

These webinars are followed by an online practical day on Wednesday 17th April 2024.

This course is run in partnership with RCVS Knowledge.


Charlotte Dawson, BVetMed MVetMed DipECVO MRCVS
Senior Lecturer in Veterinary Ophthalmology
The Royal Veterinary College

Andy Fiske-Jackson, BVSc MVetMed DipECVS FHEA MRCVS
Associate Professor of Equine Surgery
The Royal Veterinary College

Mariah Hashimov, RVN
Clinical Governance Officer
The Royal Veterinary College

Pam Mosedale, BVetMed FRCVS
Quality Improvement Clinical Lead
RCVS Knowledge

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