Webinar Plus: Overcoming challenges to communication in practice

Key Information

CPD Hours: 16 hours

Course Length: Four weeks

Course Format: A mixture of one hour weekly webinars (which can be viewed live and/or as recorded version throughout the course), online and practical activities, quizzes, supplementary reading material and tutor-moderated online discussion forums

Enrol Now

23 Sep - 20 Oct 19

Alternatively you can book by post or fax using our Registration Form

The whole ‘science’ around a consultation was new to me – so as I retrain to go back into practice it was great to have access to the various models of consultation and think and plan what I will be doing differently this time.

Course Information

Key Areas
  • Clinical communication with clients
  • Interprofessional communication
  • Communication in challenging situations - teamwork and prevention of mistakes
  • Communication with ‘self’ and review
About this course

Are great communicators born or made?

Do you ever get to the end of the day and wonder…
• Did I manage to get my message across to that client?
• Why did a client and I have crossed wires?
• Why don’t the vets and nurses in my team always ‘get’ each other?

If you find yourself nodding your head to any of these questions, this course is for you!

Why do this course?
We truly believe that great communicators are made and that we can help you improve on your skills for a more fulfilling life in practice.

The webinars will run on the following dates from 12.00pm to 2.00pm London time including a 30 minute registration and familiarisation period prior to the commencement of the lecture.

Webinar dates:

Tuesday 24th September
Tuesday 1st October
Tuesday 8th October
Tuesday 15th October 


Rachel Davis , BSc PhD PGCap PGDip FHEA
Educational Consultant and Developmental Coach

Tierney Kinnison , BSc MSc PhD PGCertVetEd FHEA,
Lecturer in Veterinary Education,
The Royal Veterinary College

Liz Armitage-Chan, MA VetMB DipACVA FHEA PhD MRCVS
Senior Lecturer in Veterinary Education
The Royal Veterinary College

Ruth Serlin, BVetMed CertVA PGCAP FHEA MRCVS
Lecturer in Veterinary Professionalism
The Royal Veterinary College

Kim Whittlestone, BVetMed MA (MedEd) FHEA NTF MRCVS
Senior Lecturer in Independent Learning
The Royal Veterinary College