Webinar Plus: Overcoming challenges to communication in practice

We are still accepting bookings for all our online CPD. Unfortunately, following current guidance on COVID-19 we are unable to offer any onsite CPD for 2020. We will continue to take Government advice and update our website as the guidance changes. If you have any queries please do not hesitate to contact us via email on cpd@rvc.ac.uk


For the latest guidance for RVC staff, clients and students regarding Covid-19 please see https://www.rvc.ac.uk/about/the-rvc/coronavirus-covid-19-faqs

Key Information

On Site Webinar Plus

CPD Hours: 16 hours

Course Length: Four weeks

Course Format: A mixture of one hour weekly webinars (which can be viewed live and/or as recorded version throughout the course), online and practical activities, quizzes, supplementary reading material and tutor-moderated online discussion forums

Enrol Now

20 Sep - 17 Oct 21
£349.00

Alternatively you can download and email using our Registration Form

The whole ‘science’ around a consultation was new to me – so as I retrain to go back into practice it was great to have access to the various models of consultation and think and plan what I will be doing differently this time.

Course Information

Key Areas
  • Clinical communication with clients
  • Interprofessional communication
  • Communication in challenging situations
  • Communication with ‘self’ and review
About this course

Are great communicators born or made?

Do you ever get to the end of the day and wonder…

- Why do I feel so frustrated with clients?
- What can I do to get my message across in an emergency?
- Why does it sometimes feel that the teamwork in my practice is a struggle?

If you find yourself nodding your head to any of these questions, this course is for you!

Why do this course?
We truly believe that great communicators are made and that we can help you improve on your skills for a more fulfilling life in practice.

The webinars will run on the following dates from 12.00pm to 1.30pm London time including a 30 minute registration and familiarisation period prior to the commencement of the lecture.

Webinar dates:

Tuesday 21st September
Tuesday 28th September
Tuesday 5th October
Tuesday 12th October

Tutors

Elizabeth Armitage-Chan, MA VetMB DipACVAA FHEA PhD MRCVS
Reader in Veterinary Education
The Royal Veterinary College

Rachel Davis, BSc PhD PGCap PGDip FHEA
Educational Consultant and Developmental Coach
The Coaching Cabin, Welwyn

Tierney Kinnison, BSc MSc PhD PGCertVetEd FHEA,
Lecturer in Veterinary Education,
The Royal Veterinary College

Ruth Serlin, BVetMed CertVA PGCAP FHEA MRCVS
Lecturer in Veterinary Professionalism
The Royal Veterinary College

Relevant CPD courses you may find of interest

Webinar Plus: Euthanasia and bereavement - understanding and supporting your clients, your colleagues and yourself

Webinar Plus: Building resilience to the challenges and pressures of practice

Webinar Plus: Overcoming challenges to communication in practice

Webinar Plus: Training the trainer – what to do with EMS students and new grads

Relevant CertAVP modules

A-FAVP.1 Foundations of Advanced Veterinary Practice